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RMS Enterprise Installation Overview
1
RMS Enterprise - Installation Guide
RMS Enterprise Installation Overview
Overview
RMS (Resource Management Suite®) Enterprise is an innovative meeting room management and equipment
monitoring software package that provides centralized remote management of networked AV equipment and
building systems. Use RMS Enterprise to:
Simplify operation, support and security with enterprise scalable software
Improve Help Desk performance to meet Service Level Agreements through proactive maintenance
Reduce energy consumption and extend useful life of devices with enhanced reporting features
RMS Enterprise is a client/server application where the NetLinx system acts as the client and the RMS
Enterprise application server listens for connections from NetLinx systems. NetLinx and the RMS Enterprise
application server communicate using TCP/IP sockets.
In order to establish communication, each NetLinx system must be able to resolve and connect to the RMS
Enterprise application server. This can be accomplished with a variety of Network configurations including
local area networks (LAN), wide area networks (WAN), and the Internet.
This document describes the process of installing RMS Enterprise on a server machine.
The RMS Enterprise Installation Process
The installation process for RMS Enterprise consists of several steps, as described in this document:
1. Review the RMS Enterprise Installation Checklist. The RMS Enterprise Installation Checklist section
on page 5 is provided to ensure all the necessary prerequisites are met and all the necessary configuration
options are identified prior to the installation of the RMS server.
2. Install Prerequisite Software (as necessary). The Installing Prerequisite Software section on page 15
provides instructions for installing the two server software applications required by RMS Enterprise:
Java SE6 (JRE)
Tomcat (v6.x))
3. Complete the RMS Server Installer. The AMX RMS Server Installer section on page 25 provides
instructions for installing the AMX RMS Enterprise Installer application.
4. Complete the RMS Server Configuration. The RMS Server Configuration section on page 29 provides
instructions on running the RMS Server Configuration tool to register and enable your server, as well as
configure your database connection.
5. Complete the AMX License Manager. The AMX License Manager section on page 43 provides
instructions on installing the AMX License Manager application, which is required to install and manage
software licenses for RMS Enterprise (as well as other AMX software applications).
It is highly recommended that you read this document in its entirety before
commencing an installation of RMS Enterprise. If, after reading this document you
have specific questions about the requirements of your RMS system, please contact
AMX Technical Support for assistance.
Once you have installed a registered version of RMS Enterprise (see the Registering
a Purchased License section on page 63 for details), you can upgrade your RMS
Entitlement with a Scheduling License. The Scheduling License enables support for
various scheduling plug-ins for RMS Enterprise. See the Adding the Scheduling
Interface and Plug-In section on page 83 for details.
- RMS Enterprise 1
- Table of Contents 3
- Example RMS Enterprise Web UI 8
- Definitions of Terms 9
- Overview 11
- Supported Virtual Servers 12
- Supported Database Platforms 14
- Database Access 15
- Active Directory Services 16
- Legacy TCP/IP Communications 17
- Pre-Authentication Settings 17
- Control System Requirements 18
- * FG2105-05, FG2105-15 19
- * FG2105-06 19
- 5. Repeat if necessary 20
- Installing Java SE6 21
- FIG. 4 Java Control Panel 22
- Configuring Apache Tomcat 26
- 2) Stop RMS v3.3 Services 29
- 3) Disable RMS v3.3 Services 30
- AMX RMS Server Installer 31
- RMS Server Configuration 35
- FIG. 34 Migrate Data? dialog 45
- AMX License Manager 49
- Selecting a Licensing Option 56
- Licensing Options Menu dialog 57
- Register License by Asset ID 58
- View Existing Licenses 58
- Request a Trial License 58
- (FIG. 76): 72
- 9. Click Next to proceed 74
- Adding Asset IDs (Locations) 77
- Manually Adding Assets 84
- (FIG. 102): 88
- Before You Start 89
- Viewing Existing Licenses 102
- Express Edition 103
- End Process - Tomcat6.exe 113
- Licenses 117
- Configuration 125
- Configuration of Tomcat 126
- Browser Support 126
- AJP Connector 127
- Tomcat Connectors Download 127
- Directory Structure 127
- Unzip the Connector 127
- Properties File for RMS API 128
- Properties File for RMS UI 128
- Workers Properties for RMS UI 129
- Configuration of IIS 130
- ISAPI Filters 131
- Virtual Directories 132
- Authentication Settings 133
- Final Remarks 134
- Increase Your Revenue 136
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