AMX MAX-HT SERVERS Manual de usuario descargar pdf (Pagina 11)

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HomeManager

HomeManager is the software solution that gives AMX

dealers the ability to generate additional revenue, deliver

enhanced customer service and support their customers’

systems online - all through a single application.

This easy-to-use software is the perfect complement to any

residential AMX system. Now homeowners can "schedule

and forget about" system events, be proactively notified of

maintenance and security issues, instantly message their

dealer for service and access it all over the Internet.

Inside HomeManager

• HomeManager is sold through AMX dealers via a

one-time software license

• Software is physically installed on a dealer’s host

server or third-party Web server

• Once the service is active, the end-user will

access their account online

Dealer Benefits

• Revenue Generation Flexibility - Dealers choose the

way they want to sell the software, such as with the

system, as an add-on, or as an ongoing service contract

• Simple Licensing Fees - Dealers purchase a server

license to service up to 300 installations

• Proactive Customer Service - Immediately notify the

dealer of equipment failures or upcoming system

maintenance

• Manage Home Electronics

• Deliver Proactive Customer Service

• Schedule Automated Events

NEW

• Instant 24x7 Help Desk - Allows users to notify their

dealer by Web, email, page, or text message for

questions or service

• Service From Virtually Anywhere - Dealers can log

in to HomeManager from anywhere with an Internet

connection to address user issues

Homeowner Benefits

• Remote System Monitoring and Access - Using

the online, PC-based interface, homeowners can

access their systems and make adjustments over

the Internet

• System and Security Notifications - Notifications

via email, page or text message notify users when

service is necessary or when devices become

unplugged or are offline

• Scheduling

o Routine Events - Devices like lighting, sprinkler

systems, etc., can be scheduled on an ongoing

basis

o Calendar Events - Special events can be

scheduled using the calendar.

o Messaging - Residents can leave messages for

others and schedule family or group events

o Central Web Interface - Perfect for multiple

residences because an unlimited number of

homes can be controlled through a single

interface

SOFTWARE

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